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San Francisco | In-person, SF-based

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About Minoa

Minoa is building the intelligence layer for customer value, and was credited by G2 with creating the category of Value Intelligence.

As AI makes software easier to build, differentiation gets harder. Buyers no longer ask only, “What does this cost?” They ask, “What is this worth to us, and can you prove it?” Yet most B2B companies still answer with arbitrary ROI calculators, spreadsheets, expensive consultants, or discounting.

Minoa captures the data and context behind every value conversation in a knowledge graph that compounds. On top of it, Value Agents uncover customer-specific value, build rigorous business cases in minutes, and measure ROI from first pitch through renewal. Agents will commoditize; the structured record of how customers create and realize value will not. Minoa is that system of record.

The market is already validating the thesis. Snowflake runs 3,000+ reps on Minoa, alongside customers including Vanta, Ironclad, Benchling, Cognite, and Pendo. With a team of eight, we have grown 10x and have recently brought on board a leading Sand Hill Road Investor for our Seed (soon announced!).

As pricing shifts from seats toward outcomes, we believe companies will report value generated as rigorously as they report revenue today.


Why this role exists

Minoa is at the stage where the founders are still touching everything: GTM strategy, internal operations, investor materials, sales preparation, hiring, and process design. That's how it should be at this size. But the sheer surface area of what needs to happen every week is outpacing what two people can execute well, even with AI multiplying their output.

We're hiring a Chief of Staff to work directly with the CEO and turn founder intent into structured execution. Your charter is simple: when a company-critical problem has no clear owner, it becomes yours until it is solved, documented, systematized, and ready to hand off.

The founders should be able to hand you a messy problem and trust that it will be diagnosed from first principles, executed quickly, and closed well - without needing to manage every step. Some problems will sit in GTM; others may be in hiring, customer operations, finance, compliance, or the internal systems that keep the company moving.

This is not a coordination layer or executive-assistant role. It is a hands-on operating role. You will work in the trenches alongside the founders at an eight-person company with approximately 20 customers and massive ambitions, taking ambiguous problems from idea to outcome and building the systems or functions that should exist.

As Minoa grows, you will repeatedly put yourself out of a job in specific areas: step into a missing or broken function, make it work, document and measure it, then hand it to a dedicated owner—or grow into leading it. The path could lead toward Head of Operations or ownership of a function you build.


What you'll do